My little reflection: Sometimes we want to do more and more because we are afraid of doing too little. The way that a manager responds to the stress is very important, because if he has bad reactions, then he will stress his staff. First you need to talk with the person who directly oversees the problem, do not skip them. Usually the teams that do not feel appreciated do not tend to form strong teams. Specifications documentations must be clear, if no one understand what you are trying to say, it is very probable the project will fail. You have a big problem when your spec does not specify anything.
Key character: Belinda Binda
This chapter Belinda showed all her knowledge again, but this time talking about specifications. From her we learnt that the specifications approved by some certifications are not always that good, and you need to point it out, because everybody thinks that the problem are themselves, not the spec. Specifications have to contain a complete census of inputs and outputs to begin with the specifications. She also told us her theory about ambiguity in specification, which was that most of the time this ambiguity was caused by conflict between the stakeholders of the project, if the writers of the spec decide to write unambiguous specifications about one of the sides of the conflict, they will have problems with the rest of them. Avoid conflicts.
3 best quotes of the chapter:
“Nobody’s going to spend that much implementing a spec that nobody understands.”
“Each of us secretly believes he or she is of below-average intelligence compared to the others and has to make up for it by trying harder.”
“A specification is a statement of how a system-a set of planned responses-will react to events in the world immediately outside its borders. There are two parts to every spec: first, a set of policies showing how the system’s responses depend on events; and second, a set of inputs and outputs by which the events and responses are moved across the system boundary.”
Quote with honorific mention:
“We take on too much, because we are terrified of too little.”